Independent Third-Party Retrieval Service Disclaimer: USMedicalRecords.com is an independent medical record retrieval and litigation support service. We are not affiliated with, endorsed by, or part of Concentra Urgent Care & Occupational Health Centers. Patients seeking free self-service access to recent visit summaries can log in directly at https://www.concentra.com. If you need complete inpatient/ED charts, certified Rule 902(11) custodian affidavits, UB-04 / CMS-1500 itemized bills, or DICOM radiology imaging retrieved on your behalf, you may order our managed retrieval service below.
National Occupational Medicine & Urgent Care (#1 Workers' Comp Target) • Multi-Department ROI Routing Guide
How to Obtain Medical Records, Itemized Bills & Radiology from Concentra Urgent Care & Occupational Health Centers
Concentra is the nation's largest occupational health and workers' compensation clinic network (operating over 540 centers, including acquired US HealthWorks locations).
Verified HIM & Release-of-Information Architecture
Concentra Urgent Care & Occupational Health Centers Record Retrieval Profile
- ROI Processing Model
- Concentra Centralized Medical Records Release Unit
- Primary States & Statutory Jurisdiction
- All 50 States
- Critical Retrieval & Subpoena Notes
- Concentra records are essential in both workplace injury (Workers' Comp) claims and commercial motor vehicle accident litigation ( including DOT physical qualification exams and post-accident drug/alcohol testing records, which require specific DOT/FMCSA release language).
The 3-Department Routing Split at Concentra Urgent Care & Occupational Health Centers
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Concentra Urgent Care & Occupational Health Centers separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Concentra Centralized Release of Information (Covers 540+ Occupational Health, Physical Therapy & Urgent Care Centers nationwide) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Concentra Central Billing Services (CMS-1500 Itemized Occupational & Urgent Care Ledgers) |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Concentra Clinic X-Ray Archive |
Post-Ciox v. Azar Statutory Fee Jurisdiction
State Statutory Copying Fee Caps Governing Concentra Urgent Care & Occupational Health Centers
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Concentra Urgent Care & Occupational Health Centers are governed by the statutory per-page fee schedule of the state where treatment was rendered: