How to Obtain Medical Records, Itemized Bills & Radiology from Hospital Auxilio Mutuo, Metro Pavia Health & Sistema de Salud Menonita (Puerto Rico)
Hospital Auxilio Mutuo, Metro Pavia Health System, and Sistema de Salud Menonita (including acquired former HIMA San Pablo campuses in Caguas and Humacao) represent the largest private hospital networks across Puerto Rico.
Hospital Auxilio Mutuo, Metro Pavia Health & Sistema de Salud Menonita (Puerto Rico) Record Retrieval Profile
- ROI Processing Model
- Campus-Specific Departamento de Manejo de Información de Salud (HIM) across San Juan, Bayamón, Caguas, Ponce & Mayagüez
- Primary States & Statutory Jurisdiction
- PR
- Critical Retrieval & Subpoena Notes
- Following the bankruptcy and acquisition of the former HIMA San Pablo hospitals (Caguas, Bayamón, Fajardo, Humacao), historical records must be routed according to the date of service and the acquiring hospital operator (such as Sistema de Salud Menonita or Doctors' Center Hospital).
The 3-Department Routing Split at Hospital Auxilio Mutuo, Metro Pavia Health & Sistema de Salud Menonita (Puerto Rico)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Hospital Auxilio Mutuo, Metro Pavia Health & Sistema de Salud Menonita (Puerto Rico) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Campus HIM Release of Information (Hospital Auxilio Mutuo Hato Rey; Hospital Pavia Santurce, Hato Rey, Yauco & Arecibo; Centro Médico Menonita Caguas, Cayey, Aibonito, Guayama & Humacao) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Departamento de Cuentas de Pacientes / Facturación (Hospital UB-04 + Private Attending Physician CMS-1500) |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Centro de Imágenes / Radiología PACS (Campus Film Library) |
State Statutory Copying Fee Caps Governing Hospital Auxilio Mutuo, Metro Pavia Health & Sistema de Salud Menonita (Puerto Rico)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Hospital Auxilio Mutuo, Metro Pavia Health & Sistema de Salud Menonita (Puerto Rico) are governed by the statutory per-page fee schedule of the state where treatment was rendered: