Independent Third-Party Retrieval Service Disclaimer: USMedicalRecords.com is an independent medical record retrieval and statutory fee auditing service. We are not affiliated with, endorsed by, or part of Sharecare (Health Data Services). If you are looking for the vendor's official corporate portal directly, you may access it at https://www.sharecare.com. If you want our team to prepare, submit, track, and audit your medical record retrieval request processed through Sharecare (Health Data Services), you can order managed retrieval below.
B2B ROI Vendor Hub • ROI Contractor Analysis
Sharecare Release of Information (ROI) Medical Record Retrieval Guide
Independent guide to retrieving hospital and clinic medical records processed through Sharecare's Release of Information division.
Verified Vendor Profile & Statutory Fee Rules
Sharecare (Health Data Services) Operational & Billing Facts
- Corporate Note
- Sharecare's Health Data Services / ROI division has historically processed records for thousands of clinics and hospitals (with portions integrated into Datavant/Ciox networks).
- Verification Rule
- Always confirm whether the target facility currently routes requests to Sharecare, Datavant, or in-house HIM.
How Sharecare (Health Data Services) Invoices Compare Under Federal & State Law
| Request Pathway | Applicable Fee Rule | Billing & Radiology Included? |
|---|---|---|
| Patient Direct Request (45 CFR § 164.524) | Federal “Patient Rate” (cost-based labor only when delivered directly to patient; $0 search fee) | Clinical chart only unless PFS Billing & PACS Film Library are requested separately |
| Third-Party Attorney Request (Post-Ciox v. Azar) | State Statutory Per-Page Fee Schedule + Clerical Search Fee Cap | Requires parallel UB-04/CMS-1500 & DICOM PACS packets |
| USMedicalRecords.com Managed Retrieval | Line-item statutory audit of every vendor invoice before payment | Simultaneous 3-department dispatch (HIM + PFS Billing + Radiology PACS) |
Navigating Sharecare ROI Requests and Network Transitions
Many hospitals and multi-specialty physician clinics that historically listed Sharecare on their Release of Information forms have transitioned intake routing following industry consolidations with Datavant. Sending a fax to an outdated Sharecare fax number on an old PDF form is a common cause of 45-day black-hole delays. Our retrieval team verifies the active ROI processor for the specific facility before dispatching your request.
B2B Litigation & Specialty Retrieval Services
Law Firm Record Retrieval→Legal Record Retrieval→Itemized Billing (UB-04 / CMS-1500)→Radiology & DICOM Imaging→Subpoenas & Custodian Affidavits→Workers' Comp & Insurance Retrieval→Med-Mal Complete Chart & Audit Trails→Medical Chronologies & Indexing→SSDI, VA C-File & Military Records→Life Insurance APS & Underwriting Retrieval→
Major Hospital Systems Using ROI Contractors
Kaiser Permanente→Emory Healthcare (Emory University Hospital & Clinics)→Duke Health (Duke University Hospital, Duke Regional & Duke Raleigh)→Grady Health System (Grady Memorial Hospital Atlanta)→Mercy / Bon Secours Mercy Health→Corewell Health (Formerly Beaumont Hospital & Spectrum Health)→St. Joseph Hospital / Providence St. Joseph Health→SSM Health→